Before crossing

Check-in

Check-in online

Now you can check in from home on your computer or mobile. Three hours before departure, an email and/or sms is sent to the person who booked the trip. Follow the instructions - you will receive your boarding card/s by email. Those who do not travel by car need this at the terminal for boarding. You can choose to either have everything saved on your mobile phone, or print your boarding card before the trip. If you are more than one person on your booking, you will receive one email per checked-in person to ease your distribution to your co passerngers.

Check-in kiosks

If you do not check-in online, please use our check-in kiosks at the terminal. Enter your booking number on the screen and then follow a few easy steps to get your boarding card/s. Show your boarding card before boarding (see info below).

Boarding

The gate opens about 1.5 hours before departure. Please show up in good time to avoid a queue. The gate closes at 20 minutes before departure.

Travelling without vehicle

When checked in, you can easily scan your boarding card in our automatic passenger gates to get to the ferry.

Travelling by car

Show your travel documents or give us your booking number, to receive your boarding card. You may need to show your boarding card during the trip. 

When travelling by car, all passengers in the car need to show their boarding cards at the gate.

Note: The terminal area beyond the gates is protected under the International Ship and Port Facility Security Code (ISPS). Searching through baggage and clothing may occur.

Transfer Bus

Ticket for Boarding

When boarding the bus, you can show your email confirmation from Destination Gotland on your smartphone or bring a printed confirmation.

Timetable

You can find the timetable for the transfer bus by clicking here.

Stops

You can find all the transfer bus stops by clicking here.

Fixed service fee for ticket bookings made by telephone, email or at the ticket office

When booking by telephone, e-mail or at the ticket office, a fixed service fee of 70kr will be added to the booking.

Cash-free ticket office in Oskarshamn and Nynäshamn

No cash payments are accepted at the ticket offices in Oskarshamns and Nynäshamns. At the terminal in Visby it is possible to pay in cash.

Ticket office opening hours

The ticket offices in the terminals are open in connection to ferry departures. Current opening hours can be found on our ferry terminal page.

Deactivate car alarm on car deck

The car alarm may get activated by vibrations in the ship, and such sounds are extremely unpleasant for animals on car deck. Please turn off your car alarm when parking on board. If you don't know how to turn off the alarm, please consult your instruction manual.
Thank you!

Baggage

When you are travelling without a vehicle, please check in your baggage at the terminal. Checked baggage must be fully closed, max 25 kg per unit. Carry-ons are permitted in the passenger areas (max height 40 cm, length 50 cm, width 30 cm).

Pets/Animals on board

Your pet can stay in your vehicle during the trip. Possibility to visit one time during the crossing. Always indicate at check-in if you are bringing a pet. If you want to take your pet into the passenger areas, the following rules apply:

• SF1650: Dogs and cats are allowed in the Pet Lounge. Limited seating that are to be booked.
• SF1500: Dogs and cats are allowed in the Pet Lounge (part of the Front Lounge). Limited seating that are to be booked.

Motorcycles on board

There are suitable spaces for motorcycles on the car deck. Straps are available, hanging on the wall in front of each motorcycle space. You can also bring your own straps to be sure they are suitable for your motorcycle. The motorcycle should always be secured, regardless the weather condition.

Prams/baby strollers on board

Prams/baby strollers are allowed in passenger areas on board.

Travellers with allergies

If you suffer from allergies, you can contact us for information on the on board environment; for example, the best seating for you.

Physically disabled passengers

Please notify us at check-in if you need special assistance in boarding. Terminal hosts are available to help you. If you are physically disabled and come by car, you can request a parking space close to a lift on-board. The ferries have day-cabins (limited number) and toilets for the disabled. Do not hesitate to ask the staff for help.

Caravans/motorhomes

LPG (liquid gas) may only be carried in vehicles that are approved for that purpose.The main gas supply valve must be turned off while on board and the tank must be easily accessible. The door to the tank space must be unlocked and marked with the warning label supplied at the check-in booth. This applies as long as the vehicle is on board. You may need to remove antennas.

Children travelling alone

Children under 13 cannot travel alone; they must be accompanied by someone aged at least 15.

Changes may occur

Changes may occur in route lists, prices and payment/discount terms during the validity of the timetable.