Freight and cargo
Special rates and conditions apply to cargo and goods. Read more about how to book freight vehicles and cargo, such as unaccompanied cars (cars without a driver).
Cargo Vehicles
The following vehicles must be booked via our cargo booking department:
- Heavy trucks* regardless of length.
- Light trucks** over 9 m.
- Tractors and agricultural implements.
- Unaccompanied vehicles (without driver).
- Vehicles that require loading assistance.
*Trucks with a total weight above 3500kg.
**Trucks with a total weight below 3500kg.
Prices
The current shipping price (is subject to changes) is 281:25 SEK per meter incl. VAT. Loading and unloading charges may apply in some cases, such as for unaccompanied vehicles. The ticket price for the driver is charged separately.
The current price for shipping a car without a driver is 1901:50 SEK incl. VAT. Please note that the vehicle needs to be fully functional for driving.
Cancellation fees
From 2 May 2024
The ticket is rebookable and refundable until 16:00 the day before the scheduled departure.
- In case of cancellation after 16:00 on the day before the scheduled departure, a fee of half the amount of the cancelled ticket will be charged.
- If a change is made after 16:00 on the day before the booked departure, a fee of half the difference between the new and previous price will be incurred.
- In case of no show, a fee corresponding to the full amount of the ticket will be incurred*
* A no-show is a booked unit that is cancelled within one (1) hour before departure time or does not arrive at departure without cancelling the ticket in advance.
Payment for cargo reservations
Payment needs to be made in advance. You can pay with credit/debit card on our website. Once you have booked, log in with your booking number and the phone number you entered when making the reservation.
You can pay by credit/debit card at all our terminals. Cash payment in Visby can only be made at the cashier inside the passenger terminal building, not at the cargo terminal building. All other terminals are cash free. Please note that we charge a fee of 100 SEK for all payments made less than one hour before departure time.
If you want to pay through a bank transfer, please contact the cargo booking department for more information.
Please note
Before making contact with the cargo booking department:
- We need information on the registration number of the vehicle, and prefer that this is given when making the reservation.
- We need information on length and weight of vehicle when making the reservation. If you have the information we would also like to know the weight of cargo that will be loaded on the vehicle.
- Two drivers per vehicle travel at a reduced price. Note that we need to know the name, surname and date of birth of all passengers on board (YYYY-MM-DD).
- Vehicles that are booked (incl. trailers, wagons or machines booked without towing vehicle) must have a functioning parking brake in order to be transported.
We only ship cargo that can be connected to a truck or terminal truck and cannot ship loose pallets, crates or similar. We also cannot ship two-wheeled vehicles, like motorcycles, unaccompanied.
Dangerous goods classified substances
Notify when making your booking reservation if dangerous goods are to be transported. On passenger ships there are restrictions concerning the transport of substances that are classified as dangerous goods (eg gas, explosives, flammable or corrosive liquids). Vehicles transporting dangerous goods or service vehicles carrying equipment for welding (gas cylinders) are not allowed on regular departures transporting passengers.
Dangerous goods can be transported on special departures and must be booked and transported in accordance with special regulations. Contact the cargo booking department for more information.