Contact us

Phone Booking & Support

For booking, rebooking, cancellations, and inquiries regarding prices, schedules, or other questions about your ferry ticket.

Telephone: +46 (0)771-22 33 00
Email: bokningen@destinationgotland.se

Remember, it’s always 70 SEK cheaper to book your trip on destinationgotland.se!

OPENING HOURS

Monday-Thursday: 08:00-19:00
Friday-Sunday: 08:00-18:00

Deviant opening hours
Christmas Eve, Dec 24th: Closed
Christmas Day, Dec 25th: 12:00-18:00
Boxing Day, Dec 26th: 08:00-18:00

New Year's Eve, Dec 31st: Closed
New Year's Day, Jan 1st: 12:00-18:00

Epiphany Eve, Jan 5th: 08:00-18:00
Epiphany, Jan 6th: 08:00-18:00

Phone Booking for Travel Packages, Accommodation & Activities

For booking, rebooking, and cancellations of travel packages, accommodation, or activities.

Telephone: +46 (0)771-22 33 50
Email: paketresor@gotlandpromotion.se

OPENING HOURS
Monday-Thursday: 09:00-12:00, 13:00-16:30
Friday-Sunday: Closed

Deviant opening hours Dec 23rd 2024 - Jan 6th 2025
Mon, Dec 23rd - Boxing day, Dec 26th; Closed
Fri, Dec 27th: 09:00-13:00
Sat, Dec 28th - Sun, Dec 29th: Closed
Mon, Dec 30th: 09:00-12:00, 13:00-16:30
New Year's Eve Dec 31st - New Year's Day, Jan 1st: Closed
Thu, Jan 2nd - Fri, Jan 3rd: 09:00-12:00, 13:00-16:30
Sat, Jan 4th - Epiphany, Jan 6th: Closed

Group Travels

We offer reduced pricing when traveling with Destination Gotland in groups of 10 people or more.

Telephone: +46 (0)771-22 33 50
Email Group Travels: gruppresor@destinationgotland.se
Email Sports Travels: idrottsresor@destinationgotland.se

OPENING HOURS
Monday-Thursday: 09:00-12:00, 13:00-16:30
Friday-Sunday: Closed

Travel Discount Cards

For ordering, administration, and questions regarding the Travel Discount Cards.

Telephone: +46 (0)771-22 33 00
Email: formanskort@destinationgotland.se

Lost and found

Lost property from our ships and terminals is kept at the Visby port terminal for three months. Found ID documents are sent to the police in Visby. Recovered payment and account cards are cut in half after two weeks and sent to the issuing bank.

By agreement, items can be collected on presentation of identification at the Visby port terminal or sent against cash on delivery (up to 2 kg)

Lost and found form

Freight & Cargo

Reservation for freight and cargo vehicles.

Telephone: +46 (0)498-20 13 20
Opening hours: Mon–Fri 09:00–16:00, closed for lunch between 12:00 och 13:00*
Email: frakt@destinationgotland.se

* May differ during public holidays. Weekend: Closed.

Ferry terminals

Destination Gotland's ferry terminals in Visby, Nynäshamn and Oskarshamn.

VISBY FERRY TERMINAL
Phone: +46 (0)498-20 13 00
Opening hours: Every day at the departure of the ferry*

NYNÄSHAMNS FERRY TERMINAL
Phone: +46 (0)8-520 686 00
Opening hours: Every day at the departure of the ferry*

OSKARSHAMN FERRY TERMINAL
Phone: +46 (0)491-76 14 00
Opening hours: Every day at the departure of the ferry*

* The phone opens 1 hour and 30 minutes before the departure time.

For questions regarding reservations, please contact Destination Gotland's phone booking service.

Customer support

Special requests and reclamations.

Telephone: +46 (0)498-20 18 85
Opening hours: Mon–Fri 10:00–16:00, closed for lunch between 12:00 och 13:00*
Email: kundservice@destinationgotland.se

* May differ during public holidays. Weekend: Closed.

Refunds of ferry tickets

For refund of a ferry ticket, turn to the ferry terminal or contact our Economy Department via mail or email. Please note that we need your name, booking number, account number and the name of the bank to accomplish the refund.

Adress: Destination Gotland (Economy Department), P.O. Box 1234, SE-621 23 Visby
Email: aterbetalningar@destinationgotland.se

Head office

Telephone: +46 (0)498-20 18 00
Opening hours: Mon–Fri: 08:00–16:30, closed for lunch between 12:00 och 13:00*
Email: info@destinationgotland.se

Adress: Korsgatan 2, Box 1234, 621 23 Visby
Registration number: 556038-2342